Search found 476 matches

by Admin
Mon Jun 29, 2015 11:49 am
Forum: Technical difficulties
Topic: Y cluster experiencing problems
Replies: 1
Views: 11620

Re: Y cluster experiencing problems

Cluster back up.
Some VMs might have not started, please start them manually as there are no more problems at this moment, but the records of which should be up where are difficult to find after these migrations.
Thank you for your patience.
by Admin
Mon Jun 29, 2015 11:23 am
Forum: Technical difficulties
Topic: Y cluster experiencing problems
Replies: 1
Views: 11620

Y cluster experiencing problems

One of the old IWStack clusters is experiencing problems with migrations due to 2 hosts failing in the same time.
We are trying to mitigate the issue.
It should not affect many people as most VMs have already been migrated.
We are sorry for this situation.
by Admin
Tue Jun 09, 2015 11:59 am
Forum: Technical difficulties
Topic: pm67 OVerZold raid issue.
Replies: 0
Views: 40935

pm67 OVerZold raid issue.

Hello! PM67 OVerZold experienced raid issues which meant it had to be put under emergency maintenance. Our investigation reveals no data loss, however, please note you need to have backups of your important data at all times, whether using our free ftpnweb backup space or another solution, we are no...
by Admin
Sat May 02, 2015 4:21 am
Forum: Technical difficulties
Topic: Migration on 2 OVerZold servers
Replies: 0
Views: 40123

Migration on 2 OVerZold servers

Hello! Due to unforeseen situations pm51 will be migrated to new hardware sooner than anticipated. The new server has better CPU and also is SSD cached. Another server pm45 will follow. Downtime depends on the amount of data to be migrated, if your disk is full, it may take a few hours. NO IP will b...
by Admin
Wed Mar 25, 2015 10:40 am
Forum: Technical difficulties
Topic: pm48 reset
Replies: 0
Views: 40154

pm48 reset

Hello!

pm48 became unresponsive and had to be reset. load was close to 2000 and no command was working.
It should be back up shortly.
We are sorry for the inconvenience.
by Admin
Thu Mar 12, 2015 6:13 am
Forum: Technical difficulties
Topic: Pm52 dallas reboot
Replies: 0
Views: 40208

Pm52 dallas reboot

pm52dallas (ovz) needed a reboot after 260 days uptime.
The services are coming back now.
by Admin
Wed Mar 11, 2015 12:19 am
Forum: Technical difficulties
Topic: Fibercut in DC2
Replies: 1
Views: 12362

Re: Fibercut in DC2

All services have been restored. We re-routed some services in dc1 too to enhance redundancy which required some rewiring and as a result there were a couple of minutes of network downtime for many nodes in DC1. We will be drawing more conclusions and think of compensation next few days. We are very...
by Admin
Tue Mar 10, 2015 7:39 pm
Forum: Technical difficulties
Topic: Fibercut in DC2
Replies: 1
Views: 12362

Fibercut in DC2

Hello! We had a fibercut earlier today in the DC2 part of our Milan datacenter deployment. It was repaired in about 1 hour, but after a short period online, the switches failed and we have someone in the field trying to either repair or change them. Our main billing panel database is hosted there so...
by Admin
Wed Feb 25, 2015 8:09 am
Forum: Technical difficulties
Topic: pm63 woes
Replies: 0
Views: 40399

pm63 woes

After the power failure we had some reports vm on pm63 randomly shutdown.
We were unable to find a cause in spite of serious efforts. We started to move out the affected VMs, thinking there are only a few, but the problem is spreading.
We will now try to reboot the server and force a new fsck.
by Admin
Tue Feb 17, 2015 11:28 pm
Forum: Technical difficulties
Topic: Power outage this morning
Replies: 1
Views: 12391

Re: Power outage this morning

Update: IWStack is up. There are glitches still such as stuck snapshots and broken virtual networks. The stuck snapshots will be cleared by us, the stuck networks should be cleaned by following this procedure: 1. close all VMs using the stuck network. 2. issue a restart with clean up option. 3. wait...