Search found 476 matches

by Admin
Wed Jan 20, 2016 11:19 am
Forum: Technical difficulties
Topic: Dallas down due to a power issue
Replies: 4
Views: 3909

Dallas down due to a power issue

Hello!

All services in Dallas went down due to a power issue, even as we have A+B independent power feeds.
An electrician is investigating the issue.
by Admin
Fri Jan 08, 2016 11:15 am
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Re: Dallas move in progress

Pm54 Xen is down. We are waiting for an answer about the possible causes from the datacenter.

It is up along with pm55 which suffered due to the move and configuration had to be changed.

At this time everything is up and running, or, at least we dont have any reports of other malfunctions.
by Admin
Thu Jan 07, 2016 11:37 pm
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Re: Dallas move in progress

In a few situations, the instances did not restart after the move, so, if you still have your iwstack or VM down in dallas, please check if it is not stopped and start it if that is the case.
No other issues have been reported so far.
by Admin
Thu Jan 07, 2016 7:46 pm
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Re: Dallas move in progress

It should be back up now.
The move run into some issues so it took longer than expected.
Please contact us via tickets for any remaining issues, if any.
by Admin
Thu Jan 07, 2016 5:04 pm
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Re: Dallas move in progress

Hello!

IPMI and now network access has been restored, the services should be back shortly.
Please report any abnormalities regarding routing and such in a ticket.
by Admin
Thu Jan 07, 2016 2:20 pm
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Re: Dallas move in progress

Unfortunately, we have no news from the Datacenter, there has been no reply to our ticket. As soon as we find out what is going on, we will post updates.
by Admin
Thu Jan 07, 2016 8:14 am
Forum: Technical difficulties
Topic: Dallas move in progress
Replies: 5
Views: 7769

Dallas move in progress

Hello!

The dalas location has all services down due to the move in another building. This is estimated to take a few hours as you have been informed.
We will keep you posted here with the progress and possible problems arising from this move.
by Admin
Wed Oct 14, 2015 11:24 pm
Forum: Technical difficulties
Topic: DDoS mitigated network under heavy strain
Replies: 1
Views: 8616

Re: DDoS mitigated network under heavy strain

After a long struggle, our upstream managed to fend off the attacks for now.
We are implementing measures to double mitigate, so such prolonged issues will not be possible anymore.
by Admin
Wed Oct 14, 2015 4:04 pm
Forum: Technical difficulties
Topic: DDoS mitigated network under heavy strain
Replies: 1
Views: 8616

DDoS mitigated network under heavy strain

There is a big attack upstream which is overwhelming the DDoS mitigation system. As a result, we experience packet loss on that network. These things happen, if you do not expect attacks, please do not use the 188.164.131 network, as there might be some issues even if you are not the target of the a...
by Admin
Thu Oct 08, 2015 6:35 pm
Forum: Technical difficulties
Topic: IWStack dallas mysterious issue
Replies: 1
Views: 3779

Re: IWStack dallas mysterious issue

Found an issue on a node, /var partition was full.
We are sorry for this situation.