Search found 476 matches

by Admin
Wed Sep 16, 2015 9:02 am
Forum: Technical difficulties
Topic: pm67 raid issues
Replies: 0
Views: 44803

pm67 raid issues

Hello!

Pm67 crashed due to a raid issue, we are rebuilding it and investigating further.
by Admin
Mon Sep 14, 2015 3:41 pm
Forum: Technical difficulties
Topic: pm64 issuesH
Replies: 5
Views: 33398

Re: pm64 issuesH

We realized this will not work in bulk due to the hours long downtime. As such, please open a ticket to schedule migration after you prepared for it. We will do it within 24 hours. The migration time depends on disk size and disk fill, it will take many hours for hundreds of GBs. If you can remove s...
by Admin
Sat Sep 12, 2015 12:43 am
Forum: Technical difficulties
Topic: pm64 issuesH
Replies: 5
Views: 33398

Re: pm64 issuesH

We will be migrating everyone starting in 48 hours or so. No IP change will happen, data will be kept, but, depending on disk size and data on it, it may take a couple of hours. (Edit: migration has been postponed) Whoever has a jessie (debian 8) installation, that will fail to boot, please change t...
by Admin
Wed Sep 09, 2015 12:43 pm
Forum: Technical difficulties
Topic: pm64 issuesH
Replies: 5
Views: 33398

Re: pm64 issuesH

pm64 has been rebooted as the soft lockups were not stopping.
We will put up a replacement server and, if the latest upgrades in kernel and Xen stack do not solve the issue, we will move everyone out.
We are sorry for this issue.
by Admin
Wed Sep 09, 2015 11:38 am
Forum: Technical difficulties
Topic: pm64 issuesH
Replies: 5
Views: 33398

pm64 issuesH

Hello!

pm64 is experiencing soft lock-ups, we are investigating this issue, an emergency reboot might be required.
by Admin
Sun Aug 30, 2015 5:39 am
Forum: Technical difficulties
Topic: pm52 28 and 29
Replies: 3
Views: 28812

Re: pm52 28 and 29

pm29 did not come up after reboot, we are investigating the issue.

EDIT: PM29 is physically defective. We will try to restore it on another node.
Watch this space for news.
by Admin
Sat Aug 29, 2015 12:52 pm
Forum: Technical difficulties
Topic: pm52 28 and 29
Replies: 3
Views: 28812

pm52 28 and 29

Are expeeriencing OVZ style iowait, while there is no actual disk activity, probably because of the way the vswap works (slowed down memory to mimic real swap). Since nothing seems to cure this issue once it started, we will take down the servers at midnight for a quick restart. Downtime will be sho...
by Admin
Thu Aug 13, 2015 11:15 am
Forum: Technical difficulties
Topic: pm68 similar issues like pm64
Replies: 0
Views: 44465

pm68 similar issues like pm64

PM68 seems to have same issues as pm64 had. It is same build, we downgraded the stack to xen 4.2 from 4.4 and it still crashed, we investigate now the kernel.
Looks like centos 7 is too unstable to be hosting xen.
We are investigating alternatives.
by Admin
Mon Aug 03, 2015 9:36 am
Forum: Technical difficulties
Topic: FTPnWEB locations in maintenance
Replies: 0
Views: 44968

FTPnWEB locations in maintenance

We are performing maintenance on our FTPnWEB servers in Milano and Dallas.
Short downtime of a few minutes are to be expected once, maybe twice each.
by Admin
Tue Jul 28, 2015 2:13 am
Forum: Technical difficulties
Topic: iwstack master upgrade in progress
Replies: 1
Views: 11334

Re: iwstack master upgrade in progress

Hello!

Back after 1 hour as there were some problems.
We are sorry for the inconvenience.