Search found 476 matches

by Admin
Sun Feb 14, 2016 7:10 pm
Forum: Technical difficulties
Topic: pm67 (ovz) is having issues
Replies: 3
Views: 26488

pm67 (ovz) is having issues

We are experiencing issues with this node, they might be hardware related.
More info as it becomes available.
by Admin
Sun Feb 14, 2016 4:01 am
Forum: Technical difficulties
Topic: Large DDoS against MIlano
Replies: 0
Views: 41475

Large DDoS against MIlano

For some 80 minutes, our services in milano were disrupted by a powerful attack, measuring in excess of 80 gbps.
They are back up now, but we are not sure if the attacker will not change strategy again, so further disruptions may happen still.
by Admin
Mon Feb 01, 2016 12:01 am
Forum: Technical difficulties
Topic: Issues with IWStack Milano DC1
Replies: 2
Views: 24131

Re: Issues with IWStack Milano DC1

We believe we have found the issue, as the fc cards were overwhelmed by the number of commands. This cause them to stop accepting new to clear the backlog which inceased the iowait to the point the orchestrator considered the node dead starting the VMs on another which had the same issue in turn, br...
by Admin
Sun Jan 31, 2016 12:21 pm
Forum: Technical difficulties
Topic: Issues with IWStack Milano DC1
Replies: 2
Views: 24131

Re: Issues with IWStack Milano DC1

After a lot of investigations we believe there is a problem with the fiberchannel links, one of them is probably causing some issues affecting the others or the switches. When the nodes lose connectivity, they are automatically rebooted to protect the data. A lot of such events at the same time crea...
by Admin
Sat Jan 30, 2016 1:21 pm
Forum: Technical difficulties
Topic: Issues with IWStack Milano DC1
Replies: 2
Views: 24131

Issues with IWStack Milano DC1

We are experiencing some reboots among the Milano IWStack clusters.
While the orchestrator tries to cope restarting VMs on other nodes, due to the big number of events, the restarts take a long time, up to 30-50 minutes.
We are investigating the issue.
by Admin
Tue Jan 26, 2016 6:21 pm
Forum: Technical difficulties
Topic: Dallas down due to a power issue
Replies: 4
Views: 28963

Re: Dallas down due to a power issue

Follow up:

Due to last issue, the dc people changed the power feeds and should have not cut the power again, but they did :(
We are restoring the services again...
by Admin
Tue Jan 26, 2016 5:28 pm
Forum: Technical difficulties
Topic: Problems with a xen cluster
Replies: 0
Views: 40426

Problems with a xen cluster

Hello!

One of the xen clusters in DC2 experienced some issues, we corrected them and restarting the services.
by Admin
Wed Jan 20, 2016 4:25 pm
Forum: Technical difficulties
Topic: Dallas down due to a power issue
Replies: 4
Views: 28963

Re: Dallas down due to a power issue

After some time without issues, I think the event was cleared up.
Thank you for your understanding.
by Admin
Wed Jan 20, 2016 1:07 pm
Forum: Technical difficulties
Topic: Dallas down due to a power issue
Replies: 4
Views: 28963

Re: Dallas down due to a power issue

The servers are online, however, we are investigating some scattered reports about certain instances not starting.
This affects only iwstack customers with dallas services.
Since we see many instances running, we presume there should be very few people affected.
by Admin
Wed Jan 20, 2016 11:33 am
Forum: Technical difficulties
Topic: Dallas down due to a power issue
Replies: 4
Views: 28963

Re: Dallas down due to a power issue

Latest reply we got from the Datacenter:

01/20/2016 03:01 Support Staff 2 (Incero):
Machines should be online now or have ipmi online for you to check. We are still working onsite with the electrical team.

We are working to restore the service.