Prometeus - Your 'net consultants !

We recovered a lot of data, sorting it out now. If you do not have backups (very bad idea) please open a ticket, we will try to solve the requests in order.

Hello! As you have been notified if you had a service on it, pm28 experienced a complete failure, even IPMI wont work. Unfortunately, it seems it died slowly and corrupted the data on raid. We moved the disks to another node and try to recover the data, but there is little hope for that. pm28 only h...

Mystery solved: DC shut it down due to a mistake in renumbering servers.
All good.

While all VMs are up, we are still investigating. The system has the weird date of 6 october, something went wrong there and I am not touching it until Salvatore will be available in the morning.

The server has been rescued, we are yet to receive a RFO.

The IPMI pinged briefly, so they are working on it. I hope it is something that can be fixed quickly.

The server seems powered off, we cannot connect through IPMI either, at this time we do not know what is the issue, asked the DC tech for help.
Further updates will be published here.

Hello! Rage4 decided to no longer honour the deal we had and all the accounts will be terminated on the 1st of September as you have been notified last month. Please take the opportunity to move to our own 0NS system as detailed here: https://www.prometeus.net/billing/knowledgebase/10093/How-can-I-t...

For now, the problem has been solved, further downtime may be needed for other maintenance work, there will be an announcement if this is the case.

Hello!

pm73 locked an hour ago and in spite of our efforts, is still not back up. We are investigating some issues with the OS disk. There is no hint of VM data corruption at this time, which is on the raid, separated from the OS.
A disk change may be needed and a reinstall.