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Dallas move in progress

Posted: Thu Jan 07, 2016 8:14 am
by Admin
Hello!

The dalas location has all services down due to the move in another building. This is estimated to take a few hours as you have been informed.
We will keep you posted here with the progress and possible problems arising from this move.

Re: Dallas move in progress

Posted: Thu Jan 07, 2016 2:20 pm
by Admin
Unfortunately, we have no news from the Datacenter, there has been no reply to our ticket. As soon as we find out what is going on, we will post updates.

Re: Dallas move in progress

Posted: Thu Jan 07, 2016 5:04 pm
by Admin
Hello!

IPMI and now network access has been restored, the services should be back shortly.
Please report any abnormalities regarding routing and such in a ticket.

Re: Dallas move in progress

Posted: Thu Jan 07, 2016 7:46 pm
by Admin
It should be back up now.
The move run into some issues so it took longer than expected.
Please contact us via tickets for any remaining issues, if any.

Re: Dallas move in progress

Posted: Thu Jan 07, 2016 11:37 pm
by Admin
In a few situations, the instances did not restart after the move, so, if you still have your iwstack or VM down in dallas, please check if it is not stopped and start it if that is the case.
No other issues have been reported so far.

Re: Dallas move in progress

Posted: Fri Jan 08, 2016 11:15 am
by Admin
Pm54 Xen is down. We are waiting for an answer about the possible causes from the datacenter.

It is up along with pm55 which suffered due to the move and configuration had to be changed.

At this time everything is up and running, or, at least we dont have any reports of other malfunctions.