Dallas down due to a power issue

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Admin
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Dallas down due to a power issue

Post by Admin » Wed Jan 20, 2016 11:19 am

Hello!

All services in Dallas went down due to a power issue, even as we have A+B independent power feeds.
An electrician is investigating the issue.

Admin
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Posts: 490
Joined: Wed Jul 25, 2012 10:54 pm

Re: Dallas down due to a power issue

Post by Admin » Wed Jan 20, 2016 11:33 am

Latest reply we got from the Datacenter:

01/20/2016 03:01 Support Staff 2 (Incero):
Machines should be online now or have ipmi online for you to check. We are still working onsite with the electrical team.

We are working to restore the service.

Admin
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Posts: 490
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Re: Dallas down due to a power issue

Post by Admin » Wed Jan 20, 2016 1:07 pm

The servers are online, however, we are investigating some scattered reports about certain instances not starting.
This affects only iwstack customers with dallas services.
Since we see many instances running, we presume there should be very few people affected.

Admin
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Re: Dallas down due to a power issue

Post by Admin » Wed Jan 20, 2016 4:25 pm

After some time without issues, I think the event was cleared up.
Thank you for your understanding.

Admin
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Posts: 490
Joined: Wed Jul 25, 2012 10:54 pm

Re: Dallas down due to a power issue

Post by Admin » Tue Jan 26, 2016 6:21 pm

Follow up:

Due to last issue, the dc people changed the power feeds and should have not cut the power again, but they did :(
We are restoring the services again...

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