pm28 complete failure

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Admin
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Joined: Wed Jul 25, 2012 10:54 pm

pm28 complete failure

Post by Admin » Sat Sep 17, 2016 3:28 pm

Hello!

As you have been notified if you had a service on it, pm28 experienced a complete failure, even IPMI wont work.
Unfortunately, it seems it died slowly and corrupted the data on raid.
We moved the disks to another node and try to recover the data, but there is little hope for that.
pm28 only had a few VMs on it as it was a small one and holding plans we no longer offer, but if you are among the unlucky few which had a vm there for some years, we will honour the deal and give you the same VM specs at the same price/discount.
Alternatively, you can opt for a refund.
We are sorry for this inconvenience, please remember to have backups at all times, even after years without problems.

Admin
Site Admin
Posts: 490
Joined: Wed Jul 25, 2012 10:54 pm

Re: pm28 complete failure

Post by Admin » Mon Sep 19, 2016 12:33 am

We recovered a lot of data, sorting it out now. If you do not have backups (very bad idea) please open a ticket, we will try to solve the requests in order.

Admin
Site Admin
Posts: 490
Joined: Wed Jul 25, 2012 10:54 pm

Re: pm28 complete failure

Post by Admin » Mon Sep 19, 2016 11:27 pm

Some servers have been restored. This is a complicated manual operation, if you really need your data, please open a ticket.

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